Emergency
Phone: 000
Police Assistance line
Phone: 13 11 14
1800RESPECT
Phone: 1800 737 732
Lifeline - 24 hours lifeline.org.au
Phone: 13 11 14
Text: 0477 131 114
13 YARN - 24 hours 13yard.org.au
Phone: 13 92 76
Suicide Call back Service – 24 hours sucisidecallbackservcie.org.au
Phone: 1300 789 978
NSW Mental Health Line – 24 hours
Call: 1800 011 511
Beyond Blue – 24 hours beyondblue.org.au
Phone: 1300 224 636
Victims Support Scheme can provide:
Phone: 1800 633 063
· Access to free counselling
· Financial assistance to reimburse you for costs directly related to an act of violence
· Recognition payment
NSW Sexual Violence Helpline
Phone: 1800 424 017 - 24/7, free and confidential trauma-specialist counselling, information and referral for anyone in NSW who has experienced or been impacted by sexual assault, their loved ones and professionals supporting them.
Domestic and Family Violence Services
Phone: 1800 65 64 63 or TTY: 1800 671 442
Telephone counselling, information and referral for women and same sex partners who are experiencing or who have experienced domestic violence.
Integrated Domestic and Family Violence Services
The Integrated Domestic and Family Violence Services Program provides coordinated services to clients through a multi-disciplinary team or are based on clear referral pathways between NSW government such as Police, Health, Family and Community Services and non-government support agencies.
A support program available in many regions which assists people experiencing domestic and family violence to remain in their homes, supported by an AVO which excludes the abuser from residing there (exclusion order).
Immigrant Women’s Speakout Association NSW
Phone: (02) 9635 8022
For migrant and refugee women who are victims of violence. Counselling and bilingual workers.
Jennys Place – Domestic Violence Resource Centre – Newcastle
Phone: (02) 49296289
Carries Place – Domestic Violence Resource Centre – Maitland
Phone: (02) 4934 2585
Legal Support
Legal Aid NSW
Phone: 1300 888 529
Women’s Legal Services NSW
Phone: 1800 801 501 or (02) 8745 6988
Free confidential legal information, advice and referrals for women in NSW with a focus on family law, domestic violence, sexual assault and discrimination.
Domestic Violence Legal Service
Phone: 1800 810 784 or (02) 8745 6999
Provides free confidential legal information, advice and referrals about domestic violence and Apprehended Domestic Violence Orders (ADVOs).
Willow - Women's Legal on the go
Willow is a free legal information project by Women’s Legal Service NSW
Women's Domestic Violence Court Advocacy Service (WDVCAS)
WDVCAS provides women and their children with information, advocacy and safety planning where appropriate.
Services for Aboriginal and Torres Strait Islander people
First Nations Women’s Legal Program
(02) 8745 6977 or 1800 639 784 (rural)
Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.
Legal advice clinics for Aboriginal women
Phone: (02) 8745 6900 or the FNWLP line: 1800 639 784
Wirringa Baiya - Aboriginal Women's Legal Centre
Phone: (02) 9569 3847 or 1800 686 587
A NSW state-wide community legal centre for Aboriginal and Torres Strait Islander women, children and youth.
Services for LGBTQ+ people
ACON – Aids Council of NSW
Phone: (02) 9206 2000
LGBTQIA+ health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW experiencing domestic and family violence.
Inner City Legal Centre Safe Relationships Project
Phone: (02) 9332 1966
Free legal advice and court support for LGBTIQ+ people experiencing domestic and family violence in NSW.
QLIFE
Phone: 1800 184 527 and webchat: qlife.org.au
QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.
Twenty10
Phone: 1800 652 010 or (02) 8594 9555
Twenty10 provide a wide range of support services across New South Wales supporting people of diverse genders, sexes and sexualities, their families and communities, including specialised services for young people (12-26), such as case management, counselling and supported accommodation. As well as information, referral and support for all ages.
The Gender Centre
Phone: (02) 9569 2366
Provides services such as counselling, accommodation, outreach and support for transgender, gender queer and gender questioning people in NSW.
Reporting Violence
NSW Child Protection Helpline
Phone: 13 21 11 or TTY: 1800212936
Browse NSW Family and Community Services resources on child abuse and neglect.
Report Sexual Assault or Domestic Violence.
Phone: 131 444.
NSW Police have some useful information on their site about domestic violence and sexual assault.
SARO - Sexual Assault Reporting Option
Enables people to provide information about sexual assault to police informally, rather than by making a formal complaint. SARO can be completed anonymously.
Homeless Support Services
Link2home
Phone: 1800 152 152
Link2home is the homelessness information and referral service that is making it easier for people across NSW to get the information they need, get help with accommodation and be referred to local services.
Phone: 1800 738 895
Zimmerman Service, Healing & Support
Service located in Newcastle West
Support services
Provides personalised healing and support services for survivors of historic child sexual abuse, their partners, parents, children and siblings.
There is no burden of proof placed on people to access healing & support services…
Eligibility
Located in Diocese of Maitland-Newcastle.
Any person who has been sexually abused by a Diocesan worker, including employees, volunteers, contractors or clergy in the Diocese of Maitland-Newcastle.
Referred by Self or professional.
Childhood Trauma & Abuse Counselling
Phone: 1300 760 580
Heal for Life Foundation, Newcastle Trauma Centre
Service located in Broadmeadow
Psychologists and psycho-therapists provide counselling services for Indigenous and non-Indigenous children, young people and adults who are survivors of childhood trauma and abuse.
Eligibility
Located in Cessnock, Lake Macquarie, Newcastle and Singleton local government areas.
People who are survivors of childhood trauma and abuse.
Referred by Self, medical or agency referral.
Sexual Assault Counselling & Support
Phone: (02) 4991 0438
Cessnock District Health Service, View Street Outpatient Clinics
Service located in Cessnock
Service provides face-to-face support, counselling, information & advocacy for past and recent victims of sexual assault and for non-offending family members and friends…
Eligibility
Past or recent victims of sexual assault and non-offending family members.
Referred by Self, medical or agency.
Service has full wheelchair access
East Maitland Community Health Centre
Phone: (02) 4931 2000
Service located in
East Maitland
Service is currently
Closed until today 8:30 AM
Provides referrals to sexual assault counselling for past and recent victims of sexual assault and for non-offending family members & friends.
Services are available for children, young people and adults…
Eligibility
Located in Maitland local government areas.
Past or recent victims of sexual assault and non-offending family members.
Referred by Self, medical or agency.
Service has
Full wheelchair access
NSW Sexual Violence Helpline
Phone: 1800 424 017
24/7, free and confidential trauma-specialist counselling, information and referral for anyone in NSW who has experienced or been impacted by sexual assault, their loved ones and professionals supporting them.
NSW Health and Sexual Assault Services
Maitland Sexual Assault Service – (02) 4931 2000 BH – (02) 4921 3888 AH
Muswellbrook Sexual Assault Service (Upper Hunter) – (02) 6542 2725 BH - (02) 4921 3888 AH
Newcastle Sexual Assault Service (Lower Hunter) (02) 4924 6333
Sexual Assault Support Services
National sexual assault support
1800REPSECT
Provides confidential sexual assault and family and domestic violence counselling via phone and webchat.
Phone: 1800 737 732. Available 24 hours a day, seven days a week.
National Sexual Abuse and Redress Support Service (Full Stop Australia)
Provides 24/7 telephone and face-to-face counselling for people impacted by institutional child sexual abuse. This means adults who were sexually assaulted as a child at an institution — like a school, church, club, or children’s home — or by someone who worked at one of those places — like a teacher, a religious figure, or a camp leader — for example. The counselling is offered to survivors, as well as other people impacted, like parents or professionals.
Phone: 1800 211 028. Available 24 hours a day, seven days a week.
National Violence and Abuse Trauma Counselling and Recovery Service (Full Stop Australia)
Telephone and online support, as well as information and referrals, for anyone in Australia who is or has experienced domestic or family violence, or those who support them.
Phone: 1800 385 578.
Rainbow Sexual, Domestic and Family Violence Helpline (Full Stop Australia)
Provides 24/7 telephone trauma counselling from counsellors who have completed specialist training to support anyone in Australia who is from the LGBTIQ+ community and has recently or in the past experienced domestic, family or sexual violence. The service also provides telephone support to family members, friends and supporters, or professionals who are impacted by violence targeted towards the LGBTIQ+ community.
Phone: 1800 497 212. Available 24 hours a day, seven days a week.
Blue Knot Foundation
Provides phone and email-based support for adult survivors of childhood trauma and abuse, as well as for their supporters and the professionals who work with them.
Phone: 1300 657 380. Available 9 am to 5 pm AEST/AEDT, seven days a week.
Email: helpline@blueknot.org.au
Sexual assault support services in New South Wales
NSW Sexual Violence Helpline (Full Stop Australia)
Provides 24/7 telephone and online trauma counselling for anyone in NSW whose life has been impacted by sexual violence, including survivors, as well as their friends, families and supporters. They also provide support to others who have been impacted by this violence, including professionals such as police or journalists.
Phone: 1800 424 017
National Redress Scheme – Services Australia.
National Redress Scheme by calling 1800 737 377, Monday to Friday 8 am to 5 pm.
Survivors & Support Network (SAMSN)
Group support for male survivors of childhood sexual abuse and their supporters living in NSW, or who were abused in NSW and live interstate or overseas.
Phone: 1800 472 676. Available 9 am to 5 pm, Monday to Friday.
Email: support@samsn.org.au